FCm Personal

At FCm Travel Solutions, we believe business travel should be personal. That’s why you’ll only ever receive dedicated service from consultants you can work with closely. You can rely on us 24/7 for support and assistance, and you can trust our people with every aspect of your travel management.

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FCm Personal gives you:

• your own dedicated FCm Account Manager, Travel Manager or team
• access to our people, including our most senior leaders, whenever you need them
• travel education and training for your people
• the involvement of our highly experienced consultants in your business
• a pre-determined Service Level Agreement that ensures our people bring best practice to the way you travel
• regular evaluation of your processes; travel benchmarking; better expense management systems; more competitive supplier rates; and customised management information to suit your evolving business model - all as part of the FCm Service Continuum.

24/7 Emergency Assistance

Through our 24/7 Assist service, you also have the peace of mind of round-the-clock personal support from FCm Travel Solutions, anywhere in the world. Day or night, our people can assist you with emergency services such as last-minute changes to itineraries or travel bookings. The well-being of you and your travellers is always our priority.

Is your corporate travel cost effective? Take the 7-point ‘Value Test’ below...

1. Does your travel account manager continuously identify savings for your business?
2. Do you book all your business travel with just one travel management company?
3. Do you have travel objectives, strategies and measurable targets?
4. Are your cost saving targets being met?
5. Are your costs regularly benchmarked with those of similar sized companies?
6. Are you receiving the most competitive travel rates available?
7. Does your company have high travel policy compliance?

If you answered ‘no’ or ‘unsure’ to 4 or more of these questions, you need strategic account management to drive true value for your business. Contact us now to learn more, or view the brochure above.