Delta Afrik Engineering Limited

Case Studies 29 Sep 2015

Partnership background with Delta Afrik Engineering Limited

Delta Afrik Engineering Limited, a company with global experience in the oil and gas, power and infrastructure sectors, has been an FCm Nigeria client for three years. They are one of the leading project delivery companies in Africa, providing world-class engineering, procurement and construction management services.

Here's how we made it possible...

The situation

FCm manages the client’s international, regional and local air travel and accommodation; tours; specific protocol services; transfers and visa services. With their regular international travel, FCm is occasionally required to manually book hotels which not available on the hotel booking platform. However booking offline can result in limited flexibility, strict cancellation policies and little recourse if the accommodation is not up to standard.

The solutions

  • Where hotel bookings are made outside of the regular booking platform, FCm is quick to react if any changes need to be made. When a hotel booked in Georje, Korea was found to not meet the traveller’s conference room requirements, FCm negotiated an acceptable solution on the client’s behalf. While the hotel wanted the client to forfeit the entire cost of the month-long booking, FCm negotiated a minimal three night cancellation penalty. A new, more appropriate hotel which met the traveller’s business needs, was then swiftly booked.
  • To deliver a quality hotel product with added affordability, FCm offers the client an additional 5% discount on all international and local hotel bookings.
  • The client also receives a 5% discount on all international air tickets booked, when FCm receives a commission.
  • The client is kept up-to-date with airline offers and promotions available to them.

The results

The 5% discount offered by FCm on all international and local hotel bookings, is helping Delta Afrik Engineering to maximise their travel budget. The awareness created by regular FCm airline updates and promotional news, has also given the client the opportunity to tailor their travel patterns around the best available deals.

Delta Afrik Engineering Limited response

"FCm services are excellent and they offer a good response time."
Nurudeen Adebayo