FCm Travel Solutions has partnered with iJET International to deliver a world-class travel risk management (TRM) program to its global network of corporate customers. iJET is highly experienced in operational risk management with a global network of resources to provide up-to-the-moment intelligence on events worldwide 24/7 365 days a year.
The new TRM solution combines iJET’s risk intelligence and global response hotline with FCm’s technology and operations to form part of an expanded FCm Secure offering. To be rolled out from the end of the second quarter 2014, it will provide FCm’s global network of corporate clients with a comprehensive suite of cost-effective TRM solutions.
FCm Secure is a three-tiered program, offering free and paid options including:
Secure Start: a free program for eligible FCm clients using FCm’s reporting tool ClientBank. It acts as a starting point for customers to develop a risk management program that suits their specific needs. It includes itinerary-based traveller tracking; a colour coded ‘risk map’ dashboard (powered by iJET); GPS/mobile based traveller tracking; FCm global crisis communications process via email and SMS; subscription-based security alerts to travel managers (powered by iJET) and security alerts available to travellers via FCm’s Portal.
Secure Protect: combines Secure Start with additional paid features, such as a communications option allowing client administrators to send emails and SMS texts to travellers from a traveller location report; trip briefings tied to itineraries, traveller alert distribution and automated custom content and report distribution.
Secure Outreach: a global response hotline available for clients that require crisis support above and beyond FCm’s regular after-hours emergency services. Clients can access to a hotline staffed 24/7 by iJET’s global response operations.
Based on the Clientbank reporting platform FCm Secure will also integrate with other FCm traveller tools such as Portal and the FCm Mobile app so clients will benefit from faster and more comprehensive crisis communications, which means travellers receive critical information faster.