Mobile was the last ‘big thing’ in business travel. However, a new phenomenon has permeated into the travel sector, initially with leisure travel but inevitably into business travel too.
Artificial Intelligence (AI) is driving the journey onwards from mobile to chatbots, epitomised by Marvin the Robot from Hitch Hikers Guide, and Sam, FCM’s chatbot.
In our latest whitepaper we discuss the AI landscape in travel, the advantages of chatbots like Sam in terms of improving the traveller experience and what the next wave of travel bots will look like.
Download the white paper