FCm Travel Solutions has further bolstered their Duty of Care offering for customers by adopting the industry leading travel risk management maturity model, TRM3.
TRM3 is an assessment tool created by iJET International, the leading provider of integrated risk management solutions, and has since been adopted by the Global Business Travel Association (GBTA) as the global standard for measuring a company’s effectiveness towards managing travel risk and duty of care related to business travel.
FCm’s Senior Director of Global TRM, Charles Brossman said the end result is a “ready to use” business case for travel managers to show their leadership where they are doing well, and where they need work and further investment regarding travel risk management.
“For FCm, the TRM3 assessment gives us a reason and helps us to initiate conversations with clients about their travel risk management. Based on the outcomes of the assessment, we are able to provide supporting solutions through our industry-leading TRM solution, FCm Secure.”
“FCm’s commitment to integrating this tool into new customer implementations and existing client review processes cements our company’s larger value proposition of providing a consultative approach in customising tailored corporate travel programs. Ensuring true partnership with our customers and that we are delivering the most value to them,” said Charles.
iJET spokesperson Theresa Thomas, Vice President Travel Partnerships highlighted that in the world of business travel each time an employee travels he or she is exposed to a range of personal health, safety and security risks. While at the same time, legal trends continue to shift the burden of these risks onto employers.
“TRM3 serves as an initial ‘health check’ for assessing any travel risk management program and provides structured guidance for improving upon it. We are very excited to deepen our relationship with FCm by offering the TRM3 to their clients.”
“The tool focusses on ten key process areas, where clients rate themselves and are then provided with an assessment benchmark report. iJET and FCm review the client’s unique report with them in order to drive improvements across all their programs.”
FCm plans to initially roll out TRM3 to their multinational customer base, followed by national customers by demand. News of the launch comes one year after launching their industry-first travel risk management program FCm Secure, in conjunction with iJET International.
The FCm Secure solution utilises iJET’s risk intelligence and global security assistance hotline, in conjunction with FCm’s technology and operations, to provide clients with a comprehensive suite of cost effective TRM solutions.