Who is Sam ?
Sam is FCM's 24-hour travel assistant designed to simplify life for corporate travellers by blending artificial intelligence with the expertise of a real FCM travel consultant.
Sam is the highly interactive, and travel-savvy "Smart Travel Assistant for Mobile" that assists business travellers with all aspects of travel via a conversational interface to answer questions, make recommendations and perform actions.
Sam will support travellers pre, during and post trip, from itineraries, driving directions, air and hotel bookings, visa advice, local city and country information, local weather and restaurant suggestions. Sam picks up on cues, such as travel patterns and preferences and updates travellers accordingly: the more a traveller uses Sam, the more intelligent the chatbot becomes, so that information delivered to the user is even more personalised.